Selling with IbileMeds
Account
How do I open an account as a Seller?
Go to the Auth page, click on the second page Tab 'Create Account'
How to Change my Password?
Go to the Auth page, and click on the Reset password button
How do I Delete my account?
If you want your account deleted, kindly send us a mail to this address, ibilemeds@gmail.com
Store Management
How do I manage my store?
We have provided different tools for Seller to Manage their store, login to your Seller account to check them out
Is there a fee attached to my store management?
No, we do not charge Seller for this
Listings
How to add my products to my Listings?
Go to the product page and click on the 'Add product button'
How to remove a product from my Listing?
After a product has been successfully created, you are provided a delete button, on each product listed
Order(s)
How to manage my orders?
Go to the order page after you have logged in
How to accept/decline an order?
Go to the order page after you have logged in
Finances
How to withdraw my sales?
Go to the Payment page, you would find a 'withdraw' button, which allows you to make withdrawal directly to your bank account
Where are you located?
Our head quarter is currently located in lagos
How do I contact your company if my question isn’t answered here?
You can contact us through our email
Shopping on IbileMeds
Account
How do I open an account as a Buyer?
Open an account by going to www.ibilemeds.com and choose to be a vendor.
How to Change my Password?
On the login page, click on the forgot password and follow the steps provided.
Shipping
What’s the Status of My Order?
The status of an order is displayed under the order section.
What is the Estimated Delivery Date?
The estimated delivery date will be shown on your orders but should be 3 and 5 working days at maximum
How much is delivery?
The delivery fee is calculated by our shipping partners and it will be displayed to you at checkout.
What are the Shipping Options?
We currently offer payment before delivery.
Shopping/Payment
How do I Remove an Item from my Cart?
You can remove an item from your cart by deleting it.
How do I pay?
The payment option available is "payment by card" using our payment partners.
How do I Redeem a Coupon Code?
Lorem ipsum dolor sit amet consectetur. Mauris nulla sit facilisis dolor in semper orci mauris. Ipsum facilisis vel non laoreet. Dolor mi vitae odio mi commodo lobortis.
Order(s)
How to Cancel an Order
To cancel an Order, you will need to send a mail to IbileMeds.
What do I do if I receive a defective order?
Our return policy allows an item to be returned within 5 days of the item being delivered, terms and conditions apply.
Return Policy
How do I Return an Item on IbileMed?
How do I Return an Item on IbileMeds?
What is the return policy?
Read our 'policy page'. (link to the policy)
How do I contact your company if my question isn’t answered here?
Visit our 'Contact Us' page.
Where are you located?
We are located in Lagos.
Shopping on IbileMeds
What are the international taxes, duties that I have to pay?
This will be calculated by our shipping partners.
What do I do if I never receive my order?
Reach out to us via our Contact Channels and we'd take it up.
How do I make changes to an order I’ve already placed?
You'll receive the order within 5 working days.
When will I receive my order?
You'll receive the order within 5 working days
What do I do if I receive a defective order?
There's no return policy for 'International Orders'.
How do I contact your company if my question isn’t answered here?
Visit our 'Contact Us' page.
Where are you located?
Where are located in Lagos Nigeria
IbileMeds is a registered limited corporation. We are focused on bringing fast, authentic, affordable, and quality natural herbs to your doorsteps anywhere in the world.
NEW TO IBILEMEDS
Be the first to hear about our hot offers, discounts and new products. Why miss a great offer? Sign up for the newsletter.
DOWNLOAD IBILEMEDS FREE APP
Get access to exclusive offers everyday!
JOIN US ON
@2025 Ibilemeds, All Rights Reserved